When you dial those three numbers on your phone, you expect that someone will help you. However, as with all matters involving humans, sometimes things can go wrong. In this season-finale episode, we speak with 13-year emergency dispatch veteran Ricardo Martinez from the Within The Trenches Podcast. We talk about what goes into doing this job and what happens when the wrong person does it.
When you dial those three numbers on your phone, you expect that someone will help you. However, as with all matters involving humans, sometimes things can go wrong. In this season-finale episode, we speak with 13-year emergency dispatch veteran Ricardo Martinez from the Within The Trenches Podcast. We talk about what goes into doing this job and what happens when the wrong person does it.